Our Focus & Method

Using technology to grow your business

At Plain English Technology, we value transparency and communication. We want you to know exactly where you are and how your technology is performing. We understand the pain of switching IT service providers and we strive to make the switch to Plain English as seamless as possible.

Business Development

Business development is about protecting your information and planning for the future. Our backup and disaster recovery plan creates peace of mind for your business, and our technology planning sessions help keep your organization ahead of the competition.

Maintenance

Our monthly maintenance window is used to perform routine tasks and checks best performed by a human being. These tasks include manual checks and updates, purpose-specific backups, domain health checkups, server/workstation time synchronization verification, and more.

Monitoring

Servers and workstations represent critical business assets, and monitoring them is a first line of defense against costly downtime. Our monitoring package includes intensive hardware and software monitoring, which performs additional and separate checks of your critical systems, all overseen by our team of technicians

Help Desk

Help desk support frees managers and executives from support overhead, and eliminates the need to approve support costs. We offer multiple flexible support channels via web, email, and telephone that are designed to accommodate all users. Our web portal allows managers and executives to track open tickets and progress for your entire organization

Providing a layered defense to protect your business

We craft individual technology solutions to fit your unique needs. From anti-virus to disaster recovery, we build a multi-level safeguard to not only protect your information but to ensure your systems peak performance.

Remotely managing your IT to prevent costly downtime

Using technology to grow your business

By reducing downtime and protecting your information, we help your business stay up and running efficiently. But we also look forward to the future of your business. With regularly scheduled planning meetings, we use technology to help your business achieve its goals faster than you thought.

Get a Free Network Security Audit

It’s not just viruses that can cause your business to experience down time. We build a layered defense for your network to prevent any unauthorized usage and provide a secure business platform.