Flat-Rate IT Support and Business Phones in

Everett

One monthly price for IT support, a help desk your staff can call, and techs who come on site when a job needs it.

Plain English Technology Services handles IT support and business phones for small businesses in Everett and across Snohomish County. We make IT simple: you pay one flat monthly rate, and your staff gets a team that answers the phone and explains things in plain English.

We get paid the same whether your office needs a lot of help in a given month or a little, so we both want the same thing: computers and networks that keep working. There’s no bill per ticket, so nobody on your staff has a reason to wait before calling us.

“With their help & guidance, our firm has been able to streamline procedures, improve functionality, and eliminate downtime. The peace of mind knowing our firm is protected 24/7 is priceless.”
Carrie Swan, Office Manager, Kloke Financial Services

Why Choose

One Monthly Price

Your IT support costs the same every month, with no bill for each ticket. Getting started carries a one-time onboarding fee, quoted before you sign.

Techs Along the I-5 Corridor

Our techs work up and down I-5, so Everett offices get someone on site for installs, new computers and anything that needs hands on the equipment.

Monthly Plans Only

We only support businesses on a monthly plan and don’t take one-off repair calls. That keeps our schedule open for the clients who count on us.

OUR SERVICES

Cloud Services

We set up and manage the cloud apps your office runs on, including accounts, permissions and file sharing, so people can get to their work from anywhere.

VoIP Business Telephones

Hosted phones, month to month with no long-term contract. You keep your number, and we set up the phones and train your staff at no extra charge.

Microsoft 365

We handle Microsoft 365 licensing, setup and day-to-day management: email, Teams, OneDrive and SharePoint.

Backup and Disaster Recovery

We back up your files, including SharePoint, separately from Microsoft, so a deleted folder or a ransomware attack doesn’t take your data with it.

Cybersecurity

Security tools watch your computers and Microsoft 365 accounts for threats, and we keep everything patched. Security awareness training is available for your staff.

IT Planning

We keep track of aging equipment and help you budget for what comes next, so replacements are planned instead of rushed.

1. A Short Call

We talk about your office, your people and what’s frustrating you about IT right now.

2. A Review and One Price

We look at your computers, network, email, backups and accounts, then send a proposal with one flat monthly price.

3. Onboarding

We document your network, set up printers and drive mappings, and automate software installs so new computers are ready faster.

Questions Everett Businesses Ask

Do you come on site in Everett?
Yes. Our techs work along the I-5 corridor and come to your office for installs, new computers and anything that needs hands on the equipment.

Do you offer one-time computer repair?
No. We only support businesses on a monthly plan. If you need a one-time fix, call us and we’ll point you to someone who does that work.

Can you take over from our current IT company?
Yes. During onboarding we work with your current provider to move passwords, documentation and admin access over to us.

Do we have to switch our phones too?
No. IT support and phone service are separate, and you can have either one or both.

Serving Everett and Snohomish County

We work with businesses in Everett, Marysville, Lake Stevens, Mukilteo, Lynnwood, Mill Creek and Snohomish, and across Whatcom and Skagit counties. Call us Monday to Friday, 8 AM to 5 PM, or send us a message and we’ll set up a time to talk.